FAQs About Our Exemplary Residential Cleaning Offers!

Welcome to our FAQ page. Below, Roxana's House Cleaning Service answers the questions that we usually get about our commercial and residential cleaning services in San Rafael, CA. Let’s get started!

What services do you offer for cleaning?

We provide a range of cleaning services tailored to meet your needs. Our offerings include general cleaning, deep cleaning, construction cleaning, commercial cleaning, and more. You can customize the cleanup service based on your preferences.

How often should I schedule a cleaning service?

The frequency of booking a professional apartment cleaning depends on your lifestyle and preferences. We offer flexible scheduling options, from one-time deep cleans to regular weekly or bi-weekly services. Our cleaning team will work with you to create a cleaning schedule that suits your needs.

Are your house cleaning products safe for pets and children?

Absolutely. We prioritize your family’s safety. Our professional residential cleaning products are carefully selected to be eco-friendly and safe for both pets and children. You can trust Roxana's House Cleaning Service to create a clean and healthy environment for your loved ones.

Do I need to provide house cleaning supplies or equipment?

Not at all. We come fully equipped with our own cleaning supplies and state-of-the-art equipment. You don’t have to worry about a thing. Just sit back and let our professional team handle the cleaning.

How can you ensure the security of my home during cleaning?

Your security is our top priority. Our team members undergo thorough background checks, and we are highly experienced and trustworthy. You can trust us to respect your privacy and treat your home with the utmost care and professionalism.

Can I request specific areas of focus during a cleaning session?

Certainly. We encourage open communication with our clients. Before each residential and commercial cleaning session, you can discuss any specific areas or tasks you’d like our team to prioritize. Your satisfaction is our goal.

What happens if something gets damaged during the cleaning process?

While we take every precaution to prevent accidents, we understand that unforeseen circumstances may arise. In such cases, our company covers any accidental damages caused by our team. We’ll work with you to resolve the issue promptly.

How do I book a cleaning service with your company?

Booking with us is easy. You can visit our website and use our online booking system, or you can call our customer service line to schedule a cleaning. We strive to make the process as convenient as possible for our clients.

What areas do you serve?

We proudly serve San Rafael, CA and those in the nearby areas. If you’re unsure whether your location is covered, feel free to reach out to our customer service team for clarification.

Can I trust your team to clean my home when I’m not there?

Absolutely. Our team members are thoroughly vetted and professional. Many of our clients trust us with their keys or access codes, allowing us to clean their homes even when they’re away. Your trust is important to us, and we take every measure to maintain it.

Our quality cleaning service is designed with your convenience and satisfaction in mind. Feel free to reach out if you have any specific questions not covered here, and we’ll be happy to assist you. For further inquiries, just call (628) 269-7418!